German courts bar 'CO2-neutral' and 'klimaneutral' advertising by five companies in cases brought by Deutsche Umwelthilfe (2023-2026)
Short record: the main facts, with sources. A full case file has not been prepared.
- Karlsruhe Regional Court (LG Karlsruhe) found that a claim made in my name was misleading. The claim was: “"CO2-neutral reisen. Zusammen machen wir das Fliegen nachhaltiger: CO2-Emissionen ausgleichen und abheben"” Landgericht Karlsruhe (press release)
- The record does not name which of my species, waters, soils or forests were harmed.
Between March 2023 and July 2026 courts in Düsseldorf, Karlsruhe and Cologne ruled against climate-neutral or offset advertising by TotalEnergies Wärme & Kraftstoff Deutschland, dm, Eurowings, ZG Raiffeisen Energie and Lufthansa, in cases brought by Deutsche Umwelthilfe. The Cologne Higher Regional Court dismissed Eurowings' appeal on 13 December 2024 and, on 8 July 2026, left only one Lufthansa statement barred after the claimant waived the other.
Court rulings in cases brought by Deutsche Umwelthilfe, March 2023 to July 2026. The Düsseldorf and Cologne judgments threaten a penalty of up to EUR 250,000 per breach; no damages are stated.
Status As of 8 July 2026: five first-instance rulings recorded (2023-2025); the Eurowings appeal was dismissed on 13 December 2024; the Lufthansa judgment was reduced on appeal to the SAF statement; according to DUH, dm withdrew its appeals.
- TotalEnergies Wärme & Kraftstoff Deutschland — Ordered to stop advertising heating oil as "CO2 Kompensiertes Heizöl" with the web page at issue (24 March 2023) Landgericht Düsseldorf (judgment, NRWE database)
- dm-drogerie markt — Ordered to stop the "klimaneutral" and "Umweltneutrales Produkt" claims (26 July 2023) Landgericht Karlsruhe (press release)
- Eurowings — Ordered to stop the "CO2-neutral reisen" advertising (28 March 2024); appeal dismissed on 13 December 2024 Oberlandesgericht Köln (judgment, NRWE database)
- ZG Raiffeisen Energie — Barred from advertising heating oil as climate-neutral (8 November 2024), according to DUH Deutsche Umwelthilfe (claimant's press release; the judgment was not available)
- Lufthansa — Offset and SAF statements barred (21 March 2025); only the SAF statement remains barred after the appeal ruling of 8 July 2026 Oberlandesgericht Köln (judgment, NRWE database)
What happened
Deutsche Umwelthilfe (DUH), an environmental association, brought a series of cases in German courts against advertising that described heating oil, drugstore products and flights as climate-neutral, offset or compensated. DUH said in a press release of 26 July 2023 that it had started proceedings against 24 companies since May 2022. One of the rulings concerns TotalEnergies Wärme & Kraftstoff Deutschland GmbH, a heating-oil seller that is part of the TotalEnergies group.
On 24 March 2023 the Düsseldorf Regional Court (38 O 92/22) ordered TotalEnergies Wärme & Kraftstoff Deutschland to stop advertising its heating oil as "CO2 Kompensiertes Heizöl" with a web page it had published on 22 February 2022, and to pay EUR 228.02 plus interest. It held the advertising unfair under section 5a(1) of the Act against Unfair Competition because it withheld essential information on how and to what extent the carbon-dioxide offsetting was carried out. DUH announced the ruling on 5 April 2023. On 26 July 2023 the Karlsruhe Regional Court (13 O 46/22 KfH) ordered dm-drogerie markt to stop advertising a liquid soap, a sun milk and a shower cream as "klimaneutral" (with a ClimatePartner number and the addition "CO2-kompensiert") and a washing-up liquid as "Umweltneutrales Produkt". The court found that the "klimaneutral" claim withheld essential information for two of the products, because information on the life-cycle steps covered and the certification criteria was only on the label provider's website, and that for all three products it promised a climate-neutral product that offsetting through forest-protection certificates could not deliver in principle. For the washing-up liquid it found the "umweltneutral" claim overstated, because the approach used covered five of 13 impact categories.
According to DUH, dm withdrew its appeal against the "klimaneutral" part of the Karlsruhe judgment on 23 October 2023 (OLG Karlsruhe, 6 U 164/23) and continued only on "umweltneutral"; DUH said on 8 October 2024 that dm had withdrawn that appeal too, so that the judgment had become final, and on 20 December 2024 that dm had also undertaken to stop the slogan "umweltneutral handeln".
On 28 March 2024 the Cologne Regional Court (81 O 32/23) ordered Eurowings to stop advertising flights with the statement "CO2-neutral reisen. Zusammen machen wir das Fliegen nachhaltiger: CO2-Emissionen ausgleichen und abheben" and to pay EUR 280.78 plus interest. It found the statement misleading because the durations of the offset projects were insufficient to support a claim of CO2 neutrality. The Cologne Higher Regional Court dismissed Eurowings' appeal on 13 December 2024 (6 U 45/24) and did not allow an appeal on points of law.
On 8 November 2024 the Karlsruhe Regional Court (14 O 23/24 KfH) barred ZG Raiffeisen Energie GmbH from advertising its heating oil as climate-neutral, according to DUH's press release of that day. DUH said the court found that the company gave insufficient or contradictory information on what was being offset and did not say that emissions from oil extraction, in particular methane, and from transporting the crude oil to the refinery were not compensated. The judgment text is not among the sources reviewed.
On 21 March 2025 the Cologne Regional Court (84 O 29/24) upheld in full a consumer association's claim against Lufthansa; press reports and DUH identify the claimant as DUH. It barred the statement "CO2-Emissionen ausgleichen durch einen Beitrag zu Klimaschutzprojekten" when accompanied by the explanation that all projects ensure that CO2 is saved or removed from the atmosphere in the long term, and the sentence that customers can reduce their flight-related CO2 emissions directly during booking through sustainable aviation fuel (SAF). It found the offset advertising misleading in part because it referred to a forest-protection project that Lufthansa had not supported since the end of December 2023. A Lufthansa spokesperson said the company was reviewing the judgment. On 8 July 2026 the Cologne Higher Regional Court (6 U 68/25), after the claimant waived its claim on the offset statement, amended the judgment so that only the SAF statement remains barred, held that statement unfair because it was misleading, divided the costs of both instances equally and did not allow an appeal on points of law.
- 202324 March: Düsseldorf Regional Court bars TotalEnergies Wärme & Kraftstoff Deutschland's "CO2 Kompensiertes Heizöl" web page (announced by DUH on 5 April)
- 202326 July: Karlsruhe Regional Court bars dm's "klimaneutral" and "Umweltneutrales Produkt" claims
- 202323 October: according to DUH, dm withdraws its appeal against the "klimaneutral" part of the judgment
- 202428 March: Cologne Regional Court bars Eurowings' "CO2-neutral reisen" advertising
- 20248 October: DUH reports that dm has withdrawn its remaining appeal and the judgment is final
- 20248 November: Karlsruhe Regional Court bars ZG Raiffeisen Energie's "klimaneutral" heating-oil advertising, as reported by DUH
- 202413 December: Cologne Higher Regional Court dismisses Eurowings' appeal
- 202420 December: DUH reports that dm undertakes to stop the slogan "umweltneutral handeln"
- 202521 March: Cologne Regional Court upholds the claim against Lufthansa (announced on 24 March)
- 20268 July: Cologne Higher Regional Court amends the Lufthansa judgment after the claimant waives the offset-statement claim; the SAF statement remains barred
What was said
“Lufthansa ist das Urteil bekannt. Wir prüfen dieses sorgfältig.”
Where accounts differ
Each party's account, side by side, with its source. The record does not settle these points; it shows them.
Argued that there was no misleading because average consumers know that forest-protection projects must reach far into the future and that a statement on offsetting is a forecast, not a guarantee.
Oberlandesgericht Köln (judgment, NRWE database)Found the statement misleading; the first-instance court tied this to insufficient project durations.
Landgericht Köln (judgment, NRWE database)How it looked
Shown
- "CO2-neutral reisen. Zusammen machen wir das Fliegen nachhaltiger: CO2-Emissionen ausgleichen und abheben", on its website in 2022, with offsetting through sustainable aviation fuel or forest-protection and cookstove projects.Eurowings · Oberlandesgericht Köln (judgment, NRWE database)
- "CO2-Emissionen ausgleichen durch einen Beitrag zu Klimaschutzprojekten", and the sentence that customers can reduce their flight-related CO2 emissions directly during booking through sustainable aviation fuel, on its booking website.Lufthansa · Landgericht Köln (judgment, NRWE database)
- A liquid soap, a sun milk and a shower cream described as "klimaneutral" (with a ClimatePartner number and the addition "CO2-kompensiert") and a washing-up liquid described as "Umweltneutrales Produkt", on the packaging.dm-drogerie markt · Landgericht Karlsruhe (press release)
- "Premium Heizöl thermoplus CO2 kompensiert": the CO2 released on burning "wird an anderer Stelle mit Hilfe von Klimaschutzprojekten in gleicher Höhe kompensiert".TotalEnergies Wärme & Kraftstoff Deutschland · Landgericht Düsseldorf (judgment, NRWE database)
- Heating oil described as climate-neutral ("klimaneutral").ZG Raiffeisen Energie · Deutsche Umwelthilfe (claimant's press release; the judgment was not available)
Recorded
- Düsseldorf Regional Court, TotalEnergies Wärme & Kraftstoff Deutschland (38 O 92/22, 24 March 2023): advertising with the "CO2 Kompensiertes Heizöl" web page barred; the court held that information on how and to what extent the offsetting was carried out was essential under section 5a(1) of the Act against Unfair Competition.
- DUH announced the Düsseldorf ruling on 5 April 2023 and described it as the first judgment among the 15 proceedings it had opened against offset-based climate-neutrality promises.
- Karlsruhe Regional Court, dm (13 O 46/22 KfH, 26 July 2023): "klimaneutral" claims barred (essential information withheld for two products; promise unattainable in principle for all three) and "Umweltneutrales Produkt" barred (claim overstated, five of 13 impact categories covered).
- DUH said on 26 July 2023 that since May 2022 it had started proceedings against 24 companies over advertising with supposed climate neutrality.
- Cologne Regional Court, Eurowings (81 O 32/23, 28 March 2024): advertising barred; the court found the misleading nature of the CO2-neutrality claim arose from insufficient project durations. Appeal dismissed by the Cologne Higher Regional Court on 13 December 2024.
- Karlsruhe Regional Court, ZG Raiffeisen Energie (14 O 23/24 KfH, 8 November 2024): advertising of heating oil as climate-neutral barred, according to DUH.
- Cologne Regional Court, Lufthansa (84 O 29/24, 21 March 2025): offset statement and SAF statement barred. Cologne Higher Regional Court (6 U 68/25, 8 July 2026): only the SAF statement remains barred after the claimant waived the other claim.
In nature's name
Promised
- “"CO2-neutral reisen. Zusammen machen wir das Fliegen nachhaltiger: CO2-Emissionen ausgleichen und abheben"” — Eurowings (2022) Oberlandesgericht Köln (judgment, NRWE database)
- “"CO2-Emissionen ausgleichen durch einen Beitrag zu Klimaschutzprojekten"” — Lufthansa Landgericht Köln (judgment, NRWE database)
- “"klimaneutral" products and a "Umweltneutrales Produkt"” — dm-drogerie markt Landgericht Karlsruhe (press release)
- “"CO2 kompensiert" heating oil (Premium Heizöl thermoplus)” — TotalEnergies Wärme & Kraftstoff Deutschland (2022-02-22) Landgericht Düsseldorf (judgment, NRWE database)
- “"klimaneutral" heating oil” — ZG Raiffeisen Energie Deutsche Umwelthilfe (claimant's press release; the judgment was not available)
What was measured
No independent measurement of the climate or nature effect of the offset projects behind the claims is on record. The judgments concern the wording of the claims, the information given to consumers and, in the Eurowings judgment, the durations of the offset projects.
Findings on record
- Court or regulator ruling Düsseldorf Regional Court (LG Düsseldorf) (2023-03-24) · 38 O 92/22, TotalEnergies Wärme & Kraftstoff Deutschland, "CO2 Kompensiertes Heizöl": “Informationen dazu, wie und in welchem Umfang die in der angegriffenen Darstellung beworbene Kompensation von Kohlenstoffdioxid umgesetzt wird” original in German Landgericht Düsseldorf (judgment, NRWE database)
- Court or regulator ruling Karlsruhe Regional Court (LG Karlsruhe) (2023-07-26) · 13 O 46/22 KfH, dm-drogerie markt, "klimaneutral" and "Umweltneutrales Produkt": “weil sie ein klimaneutrales Produkt verspricht, dieses Versprechen aber aus prinzipiellen Gründen nicht einlösen kann” original in German Landgericht Karlsruhe (press release)
- Court or regulator ruling Cologne Regional Court (LG Köln) (2024-03-28) · 81 O 32/23, Eurowings, "CO2-neutral reisen": “Die Irreführung der Äußerung ergibt sich bezogen auf die Angabe einer CO2-Neutralität aus den ungenügenden Projektlaufzeiten.” original in German Landgericht Köln (judgment, NRWE database)
- Court or regulator ruling Cologne Higher Regional Court (OLG Köln) (2024-12-13) · 6 U 45/24, Eurowings appeal dismissed: “Das Landgericht hat im Ergebnis zu Recht angenommen, dass eine Irreführung nach § 5 Abs. 1 UWG vorliegt.” original in German Oberlandesgericht Köln (judgment, NRWE database)
- Court or regulator ruling Karlsruhe Regional Court (LG Karlsruhe) (2024-11-08) · 14 O 23/24 KfH, ZG Raiffeisen Energie, "klimaneutral" heating oil (as reported by DUH) Deutsche Umwelthilfe (claimant's press release; the judgment was not available)
- Court or regulator ruling Cologne Regional Court (LG Köln) (2025-03-21) · 84 O 29/24, Lufthansa, offset statement and SAF statement: “Letztlich ist die hier beanstandete Werbung aus der Anlage K2 bereits deshalb irreführend” original in German Landgericht Köln (judgment, NRWE database)
- Court or regulator ruling Cologne Higher Regional Court (OLG Köln) (2026-07-08) · 6 U 68/25, Lufthansa SAF statement; offset-statement claim waived by the claimant: “Die angegriffene Bewerbung erweist sich als unlauter, weil sie irreführend ist.” original in German Oberlandesgericht Köln (judgment, NRWE database)
Who gained
Reached nature or the ground
Gained elsewhere
Responses on record
- dm-drogerie-markt (2023-10-23): According to DUH, withdrew its appeal against the "klimaneutral" part of the judgment on 23 October 2023 (OLG Karlsruhe 6 U 164/23). · Deutsche Umwelthilfe (claimant's press release)
- dm-drogerie-markt (2024-12-20): According to DUH, withdrew its remaining appeal (on "umweltneutrales Produkt") in autumn 2024, so that the judgment became final, and on 20 December 2024 undertook to stop the slogan "umweltneutral handeln". · Deutsche Umwelthilfe (claimant's press release)
- eurowings (2024-12-13): Appealed the Cologne Regional Court judgment; the Higher Regional Court dismissed the appeal on 13 December 2024. · Oberlandesgericht Köln (judgment, NRWE database)
- lufthansa (2025-03-24): A spokesperson said "Lufthansa ist das Urteil bekannt. Wir prüfen dieses sorgfältig." Lufthansa appealed; the Higher Regional Court decided on 8 July 2026. · Legal Tribunal Online (LTO), with dpa
In court and with insurers
Lawsuits and rulings
- 2023-03-24Claimant won€228.02m Warning-letter costs awarded to the claimant, plus interestDeutsche Umwelthilfe v TotalEnergies Wärme & Kraftstoff Deutschland ("CO2 Kompensiertes Heizöl")Düsseldorf Regional Court (LG Düsseldorf), 38 O 92/22 · Civil · Deutsche Umwelthilfe (as identified in DUH's press release) → TotalEnergies Wärme & Kraftstoff Deutschland
Ordered to stop advertising heating oil as "CO2 Kompensiertes Heizöl" with the web page of 22 February 2022; penalty of up to EUR 250,000 per breach threatened. The court held that information on how and to what extent the offsetting was carried out was essential. Landgericht Düsseldorf (judgment, NRWE database)
- 2023-07-26Claimant wonDeutsche Umwelthilfe v dm-drogerie markt ("klimaneutral", "Umweltneutrales Produkt")Karlsruhe Regional Court (LG Karlsruhe), 13 O 46/22 KfH · Civil · Deutsche Umwelthilfe → dm-drogerie markt GmbH & Co. KG
The "klimaneutral" claims on a liquid soap, sun milk and shower cream and the "Umweltneutrales Produkt" claim on a washing-up liquid were barred. According to DUH, dm withdrew its appeals (23 October 2023 on "klimaneutral"; autumn 2024 on "umweltneutral"). Landgericht Karlsruhe (press release)
- 2024-03-28Claimant won€280.78m Amount awarded to the claimant, plus interestDeutsche Umwelthilfe v Eurowings ("CO2-neutral reisen")Cologne Regional Court (LG Köln), 81 O 32/23 · Civil · Deutsche Umwelthilfe (as identified in DUH's press release) → Eurowings
Eurowings was ordered to stop advertising flights with the "CO2-neutral reisen" statement; penalty of up to EUR 250,000 per breach threatened. The court found the misleading nature arose from insufficient project durations. Landgericht Köln (judgment, NRWE database)
- 2024-12-13Claimant wonEurowings appeal against the Cologne Regional Court judgmentCologne Higher Regional Court (OLG Köln), 6 U 45/24 · Appeal · Deutsche Umwelthilfe (as identified in DUH's press release) → Eurowings
Appeal dismissed; the court held that the first-instance court correctly found misleading advertising under section 5(1) of the Act against Unfair Competition. Appeal on points of law not allowed. Oberlandesgericht Köln (judgment, NRWE database)
- 2024-11-08Claimant wonDeutsche Umwelthilfe v ZG Raiffeisen Energie ("klimaneutral" heating oil)Karlsruhe Regional Court (LG Karlsruhe), 14 O 23/24 KfH · Civil · Deutsche Umwelthilfe → ZG Raiffeisen Energie GmbH
Advertising of heating oil as climate-neutral barred, according to DUH's press release; the judgment text was not among the sources reviewed. Deutsche Umwelthilfe (claimant's press release; the judgment was not available)
- 2025-03-21Claimant wonDeutsche Umwelthilfe v Lufthansa ("CO2 ausgleichen", sustainable aviation fuel)Cologne Regional Court (LG Köln), 84 O 29/24 · Civil · Deutsche Umwelthilfe (as identified in press reports and DUH's press release) → Lufthansa
Both statements barred; penalty of up to EUR 250,000 per breach threatened. The court found the offset advertising misleading, in part because it referred to a project Lufthansa no longer supported. Landgericht Köln (judgment, NRWE database)
- 2026-07-08Reduced on appealLufthansa appeal against the Cologne Regional Court judgmentCologne Higher Regional Court (OLG Köln), 6 U 68/25 · Appeal · Deutsche Umwelthilfe (as identified in DUH's press release) → Lufthansa
After the claimant waived its claim on the offset statement, the judgment was amended so that only the SAF statement remains barred; the court held that statement unfair because it was misleading. Costs of both instances divided equally. Appeal on points of law not allowed. Oberlandesgericht Köln (judgment, NRWE database)
Insurers
What we don't know
Nature
- Not measured Harm to nature: The record holds no measurement of harm to nature.
Accounts
- Disputed Whether Eurowings' "CO2-neutral reisen" statement was misleading
Record
- Disputed Conflicting accounts: DUH's press release of 23 October 2023 says dm withdrew its appeal against the "klimaneutral" part of the Karlsruhe judgment (OLG Karlsruhe 6 U 164/23), while DUH's press release of 8 October 2024 says dm lodged no appeal on "klimaneutral" and appealed only on "umweltneutrales Produkt".
- None on record The ZG Raiffeisen Energie judgment is not among the sources reviewed; the court's reasons are as reported by DUH.
- None on record None on record: an independent measurement of the climate effect of the offset projects behind the claims.
Did the harm stop?
The advertising was barred in each of the five cases. The Cologne Higher Regional Court upheld the ban on Eurowings' statement on 13 December 2024 and, on 8 July 2026, on Lufthansa's statement on sustainable aviation fuel.
Who paid?
The Düsseldorf and Cologne (Eurowings) judgments order payment to the claimant of EUR 228.02 and EUR 280.78 respectively, plus interest; the Cologne Higher Regional Court divided the Lufthansa costs equally between the parties. No fines or damages are stated.
Sources
Courts
- Entscheidung im Rechtsstreit um die Bewerbung von Produkten als „klimaneutral“ oder „umweltneutral“Landgericht Karlsruhe (press release) · 2023-07-26
- Landgericht Düsseldorf, 38 O 92/22 (Urteil vom 24.03.2023)Landgericht Düsseldorf (judgment, NRWE database) · 2023-03-24
- Landgericht Köln, 81 O 32/23 (Urteil vom 28.03.2024)Landgericht Köln (judgment, NRWE database) · 2024-03-28
- Oberlandesgericht Köln, 6 U 45/24 (Urteil vom 13.12.2024)Oberlandesgericht Köln (judgment, NRWE database) · 2024-12-13
- Landgericht Köln, 84 O 29/24 (Urteil vom 21.03.2025)Landgericht Köln (judgment, NRWE database) · 2025-03-21
- Oberlandesgericht Köln, 6 U 68/25 (Urteil vom 08.07.2026)Oberlandesgericht Köln (judgment, NRWE database) · 2026-07-08
Press and investigations
- LG: 'Klimaneutral'-Werbung von Lufthansa irreführendLegal Tribunal Online (LTO), with dpa · 2025-03-24
Communities and civil society
- Deutsche Umwelthilfe zum rechtskräftig gewordenen Urteil gegen die Drogeriemarktkette dm wegen Verbrauchertäuschung durch falsche KlimaneutralitätsversprechenDeutsche Umwelthilfe (claimant's press release) · 2023-10-23
- Gerichtserfolg der Deutschen Umwelthilfe gegen irreführende Werbung mit angeblicher Umweltneutralität: dm akzeptiert Urteil und wird erneut wegen Verbrauchertäuschung abgemahntDeutsche Umwelthilfe (claimant's press release) · 2024-10-08
- Deutsche Umwelthilfe stoppt Verbrauchertäuschung der Drogeriemarktkette dm mit dem irreführenden Claim „umweltneutral handeln“Deutsche Umwelthilfe (claimant's press release) · 2024-12-20
- Verbrauchertäuschung mit vermeintlicher „Klimaneutralität“: Deutsche Umwelthilfe gewinnt vor Gericht gegen TotalEnergies wegen angeblich „CO2-kompensiertem Heizöl“Deutsche Umwelthilfe (claimant's press release) · 2023-04-05
- Erfolgreiche Klimaklage der Deutschen Umwelthilfe: Gericht untersagt Brennstoffhändler ZG Raiffeisen Energie irreführende Werbung mit vermeintlich klimaneutralem HeizölDeutsche Umwelthilfe (claimant's press release; the judgment was not available) · 2024-11-08
- Deutsche Umwelthilfe erzielt Grundsatzurteil gegen Drogeriemarktkette dm zum Stopp der Werbung mit angeblich „klimaneutralen“ oder gar als „umweltneutral“ bezeichneten ProduktenDeutsche Umwelthilfe (claimant's press release) · 2023-07-26
Connected cases
- UK Advertising Standards Authority upholds complaint about Lufthansa "Fly more sustainably" Google ad (6 December 2023) United Kingdom · 2023
- Lufthansa (Company) — here: Defendant; offset and sustainable aviation fuel advertising; there: Advertiser (Deutsche Lufthansa AG); ruling A23-1206007